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- Web 2.0 is rapidly changing the landscape of professional information, in particular how professionals search for information and communicate with one another.
- Features of Web 2.0:
- User generated content,
- collective intelligence
- Web 1.0 was a one-way conversation, Web 2.0 has conversation in every direction.
- CCH recently undertook research to better understand the relationship between professionals, information and Web 2.0 applications.
- Survey of 200 legal professionals.
- How the legal profession is using Web 2.0
- 59% use Web 2.0 technology at least once per week - most use it for professional purposes.
- 54% of social media usage is for professional research.
- Challenges and opportunities that the increased use of Web 2.0 offers for legal publishing and research.
- Can information that's free really be worthwhile? - Slaw.ca won a legal publishing award in Canada this year.
- Legal publishers still provide value. Free sources often have issues with timeliness and accuracy.
- Readers have always interacted with information, now it is possible to share that interaction, which can create a cycle of continuous improvement. Legal publishers have a role in facilitating this.
- Information has been unlocked from the book (and even the webpage).
- 72% of professionals value information from peers as much as something published in a book.
- Right now professionals are more consumers, rather than contributors, to information. Can Web 2.0 change this?
- In Web 2.0 you have to be authentic, otherwise you will be found out and embarrassed.
- CCH has a Blog in Belgium call TaxTalk which has led to the creation of 6 products.